Frequently Asked Questions
We accept Visa, Master Card, Discover and American Express.
Offline payment options include Company Checks, Cashier’s Checks, Money Orders and ACH. Please allow additional time for payment processing and clearance before your order ships.
International Shipping is available for parcel service to Canada only. Duties and taxes are the responsibility of the purchaser.
For equipment/LTL orders, please contact our customer service team by email at email@example.com or by phone at 1-877-916-7600 to make freight arrangements.
If you’re shipping to a freight forwarder in the U.S., enter their ship to address and include identifying information they’ll need to accept the shipment. Please also call our customer service team at 1-877-916-7600 to tell us about your order. We will prepare the required paperwork for customs and send them to the email provided.
Please contact our customer service team at 1-877-916-7600 or email us at firstname.lastname@example.org or contact your sales representative directly.
About Our Products
Mighty Lift is dedicated to state-of-the-art product designs, a strict quality control program and excellent customer service support. Mighty Lift has been providing top quality products to the US market for over 20 years with great satisfaction from our customers.
MightyLift provides repair services for local Houston customers or those who can deliver their products to us.
For customers outside of the Houston area we prove service via our strategic partners. Check out our Service page for more information or call us at 1-977-916-7600.
- If for any reason you need to cancel your order, call our customer service right away at 877-916-7600 and tell us about your order.
- Stock orders can be cancelled so long as the shipment has not been tendered to the assigned carrier.
- Custom orders and special orders are non-cancellable.
- Visit our Return Policy for complete information.
Questions By Product Categories
Pallet Jacks & Lift Tables
Performing the following recommendations will maintain your MightyLift hand truck in optimum operating condition.
Maintain wheels lubricated and check your tires for wear, bulging or damage and replace as needed.
For pneumatic tires, check all 4 nuts and bolts on the hubs and tightened if necessary. Maintain lubricated and tire pressure at 35 psi. Use a hand pump only to inflate tires.
For aluminum hand trucks, check components for looseness, missing fasteners, stress cracks, or wear. Tighten or replace fasteners and replace components as needed.
Wheels & Casters
Keeping your pneumatic wheels properly maintained will extend their life and keep them in good working condition. These are our recommendations:
Check all 4 nuts and bolts on the hubs are tightened and replace if necessary. Do Not inflate if bolts are missing.
The recommended tire pressure is 35 psi. Use a hand pump only to inflate tires.
Following these easy steps will ensure you are choosing the right size caster.
Measure the length and width of the top plate.
Next measure the bolt hole pattern from the center of one hole to the center of the other lengthwise and repeat widthwise.
Measure the diameter by laying the wheel flat on its side and measuring from one side to the opposite side. To measure the width, place wheel upright and measure outer edge to outer edge.
The overall height is the measurement from the top of the top plate and the bottom of the wheel.
For swivel casters, the swivel radius is easily measured by laying the down the caster and measure from the center of the kingpin to the back edge of the wheel.
Electric Pallet Trucks & Electric Stackers
Wire Mesh Containers
The following are standard specifications for Mighty Lift wire decking, but remember, we also make custom made wire decking.
Galvanized zinc plated:
2500 lb. capacity* (All capacities are based upon even load is distribution and using rack beams for support.
14 gauge support channels
2”x4” or 2-1/2”x4-1/2” grid size
3 or 4 channels per deck
5.0 mm wire construction
Most sizes stocked in Flare channel